Terms & Conditions - Hotel Alpina Rauris

The General Terms & Conditions for the hotel industry in the version of 15 11 2006 from November 15, 2006 apply. It can be downloaded at the following link: General Terms and Conditions

Our bank details for payments:

Account name: Thomas Prommegger GmbH
Raiffeisenkasse Rauris
Bank code: 350 51
Account number: 67 306
IBAN: AT203505100000067306
BIC (Swift): RVSAAT2S051

Down Payment:

To confirm your booking we ask for a deposit.
When using IBAN and BIC (Swift), there is no extra charge for transfers within the EU.

Cancellation:

The cancellation fees are charged according to the General Terms and Conditions. These are, in § 5 paragraph 5.5 - 5.6

Up to 3 months before arrival
3 months to 1 month before arrival
1 month to 1 week before arrival
1 week before arrival
free
40%
70%
90%


In case of late arrival or early departure, the entire amount becomes due, minus the costs for unused meals.

To avoid unnecessary cancellation charges, we strongly recommend that you take travel insurance. This is also offered by us in cooperation with European Travel Insurance.

Payment methods:

Payment by debit card, Maestro, or cash
Payment by credit card is NOT accepted.

Other useful information:

  • Prices are per person per day including taxes, unless otherwise noted in the listing.
  • When booking with only breakfast included, 8 Euros will be deducted from the half-board price.
  • Please bring a basket or blanket for your dog! We ask for your understanding that dogs are not allowed in the dining areas.
  • Rooms are available from 2p.m. on.
  • Rooms must be vacated by 10:30a.m. on your departure day for cleaning.
  • If you plan to arrive after 6p.m., we ask you to leave us a message by telephone.
  • We do NOT accept credit cards
  • Please pay your invoice in cash or by debit card
  • Single rooms are available!
  • All rooms have free Wi-FI and new flat screen TVs
  • There is a 10% discount for our guests at the affiliated ski school "Skischule Adventure"