Recepcionar m/ž/d

Jeste li spremni pozdraviti naše goste i prijaviti ih? Jeste li spremni odgovoriti na upite i generirati rezervacije?
Budite naš voditelj na recepciji i osigurajte da sve teče glatko od zahtjeva gosta do odjave.

Upustite se u raznoliku ulogu recepcionera (m/ž/d) i svojim vještinama aktivno podržite naš tim.

Vaši zadaci:

  • Prijem i doček naših gostiju
  • Obavljanje prijave i odjave
  • Savjeti za goste (pješačenja, mogućnosti izleta)
  • Obrada rezervacija i odgovaranje na upite i pitanja
  • Primanje i prosljeđivanje telefonskih poziva
  • Uređivanje e-pošte
  • Administrativne aktivnosti poput evidentiranja rezervacija i izrade računa
  • Koordinacija i organizacija te suradnja s drugim odjelima (kuhinja, servis, sobe)
  • Profesionalni tretman naših gostiju
  • Upravljanje pritužbama

Naši zahtjevi

  • Prijateljsko ponašanje i dobre komunikacijske vještine
  • Pouzdanost i točnost
  • Dobro njegovan izgled
  • Njemački govori i piše
  • U idealnom slučaju nekoliko jezika, ali nije uvjet
  • Računalne vještine

Veselimo se Vašoj prijavi!

  • Urlaub im 4⭐ Hotel Alpina Rauris - Natur & Erholung 🌲🛌
  • Urlaub im 4⭐ Hotel Alpina Rauris - Natur & Erholung 🌲🛌
  • Urlaub im 4⭐ Hotel Alpina Rauris - Natur & Erholung 🌲🛌

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